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Sales Negotiation Skill - Yen Universe Consultancy

NLP: sales negotiation skill


18 Sept 2019 (Wednesday)


Fourpoint By Sheraton Hotel, Puchong


9AM - 5PM


Mr Steve Lim. Author & Certified NLP Trainer. With More Than 15 Years Of Sales Experience.

Untrained Sales Staff Is A Liability

Let’s Turn It Into Profitability

RM 899


RM 850


RM 700


Frequently asked questions

  1. Learning to be effective and efficient in sales negotiation process.
  2. Learning to win more deals and increase closing rate.
  3. Learning to be more confident, professional and cost-effective to close the deal.

1. The Right Mindset for Sales Negotiation and Closing

  • The 10 misleading thought in sales negotiation and closing.
  • Wrong perception that contribute to lengthy sales negotiation process.
  • The serving attitude that leads to effective closing.
  • The different mindset between low and high performer.


2. The Application of Anchoring in Sales Negotiation

  • The untold secret of anchoring in negotiation.
  • Powerful hand gesture to increase your closing rate.
  • Stacking anchoring to trigger your customer’s need.
  • Stacking anchoring to boost your confidence during negotiation.


3. Handling Objection

  • Reframing – the art of leading customer to see the undeniable need in your product.
  • Ways to identify genuine and not-genuine objection.
  • Meta model – a questioning technique to find out the real issue behind every objection.
  • Effective way to address your customer’s concern.


4. The Application of NLP Linguistic Pattern in Negotiation

  • Double bind – helping prospect to choose the solution.
  • What if frame – powerful conditional closing technique.
  • Tag question – reaffirming customer’s belief in engaging your service.
  • Embedded command – anchor your prospect with your intonation.


5. Role-playing

  • Transform knowledge into action.
  • Experience the real sales closing process.
  • Practice to convert customer’s objection into transaction.
  • Leading customer to experience the truth of your claims linguistically.

Sales Manager and Sales Team

We have successfully helped organisations to increase 10% Sales ( RM 13,500,000.00) in 2 weeks

Mr Steve Lim, The NLP Sales GURU. Certified NLP Trainer with more than 15 years of sales experience. For his trainer profile, kindly click HERE.

You will need to fill up a registration form. Click HERE for application form.

Normal course fee is RM 1,199/pax. 

You may get the special Super Early Bird Price at RM 899 if you register and pay before 18 August 2019.

Special Combo RM 1,700 for 2 pax, and ala carte RM 700/pax when you have purchased the Special Combo at RM 1,700.

Only maximum 8 pax is allowed from the same company. 

You may pay via credit card or online bank in to our Public Bank Berhad Current Account (YEN UNIVERSE CONSULTANCY SDN BHD, Account No: 3194541220)

1-Day Training, e-Training Manual, e-Certificate, Breakfast, Lunch & tea-break

10 days before the training

Your seat is confirmed after the full payment is done

  1. Blind Spot:
  • Q: Many employers expect the sales team to perform immediately (after hiring) without any sales training given.
  • A: It takes the right selling mindset and right selling technique to approach the customer (thus achieving the sales target). Doing sales is an art. They have to be trained.
  1. Blind Spot:
  • Q: “I don’t know what to train them.”
  • A: It’s simple to start. First the right selling mindset, second the right selling technique.
  1. Blind Spot:
  • Q: “Training them is expensive. Some may even leave the company.”
  • A: Can you imagine they are not trained (thus not bringing you any sales but you still pay them) and yet they are staying in your company? Which one is more expensive?
  1. Blind Spot:
  • Q: “It’s hard to measure the ROI after training.”
  • A: This is how you can measure (Sales Training ROI = Conversion/Sales leads ; Sales Training ROI = Value/Transaction). If both rate have increased (after training), then you are doing a great investment.

      5. Blind Spot:

  • Q: “The sales team will just have to bang the market long enough and they will pick up automatically.”
  • A: Really? They might be demoralized (after so much rejection) and leaving the company soon (which in return costing you more money and resources to hire again). 

       6. What can you do now? Send them over. We know how to train.

Seats running fast. Register Now

Our clients say

"Steve to me is a very engaging trainer who definitely knows how to connect with the participants effectively. He created a fun and interactive learning atmosphere. While the course content is definitely wonderful and practical. Love it so much. The best training session so far after many years"
Hairani Nor Muhamad
Sales Training Manager
"very practising class... you will enjoy the class and easy to understand the content...."
Zyra Azira
Sales Executive
"A training provider like no other. They put trainees’ needs and intended learning outcomes at the center of all trainings, making the sessions much more productive and effective. Not forgetting their passion for helping the needy too. Highly recommended!"
Selina Ng
Assistant Manager
"Training and consultancy designed based on our company issues and needs, Steve has put a lot of effort in understanding our structure, processes and needs, great !"
Tan Guan Han
Managing Director