Communication Skills

Communication Skills

Professional Certificate in Interpersonal Communication Skills (NLP Conflict Management)

50% Funded by HRDF + 50% HRDF Claimable For All HRDF Employer

Date: 3 – 4 March 2020 (2 days)
Time: 9am – 5pm
Venue: Nexus Bangsar
Full Fee: RM 2500/ pax, RM 1250 by HRDF pool fund, RM 1250 from HRDF levy
** Max 5 Pax/ Company / session
Register From 4 – 21 February 2020. Max 25 pax / class, First Come First Serve.

Course Overview

This course is crucial for effective management in term of employee welfare and performance improvement / development.

It helps to develop knowledge and skills to motivate, maintain and retain organization employees

About Yen

Yen Universe Consultancy is The NLP Specialist in Malaysia and ASEAN established in 2010 who specializes in sales training, namely sales and motivation training, powerful sales presentation training, powerful sales technique training, powerful sales negotiation skill training, sales retreat, as well as sales performance coaching.

We believe that Sales Excellence is what every organization is striking for.

By applying NLP technique, we can increase the sales performance. Apart from this, having the right sales mindset is also a crucial contributing factor.

Many sales consultants can’t perform well simply due to the lacking of sales technique and sales mindset. Thus, it results in some taking too long in the sales process and they give up eventually.

Another key point to enhance the sales performance is the After Sales Service. This is the part where many sales consultants are not paying enough attention.

By doing all these sales process correctly, we believe that the sales consultants can easily achieve the sales KPI and sales target.

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